At mbi7, your privacy is not merely an obligation — it is a commitment. This document sets out transparently how we collect, use, store and protect your personal information as a member of our betting platform.
Six core principles that underpin how mbi7 handles your personal data.
All data transmitted between your device and mbi7's servers is protected by 256-bit SSL encryption — the same level of security used by major Malaysian banking institutions such as Maybank and CIMB.
Mbi7 never sells, rents, or transfers your personal data to any third party for marketing purposes. Your data belongs to you, and we respect that fully.
You have the right to access, correct, request deletion of, or restrict the processing of your personal data on mbi7 at any time, either through your account settings or by contacting our support team.
Mbi7 member personal data is stored on servers protected by multi-layered firewalls, strict access controls and intrusion detection systems operating 24/7 without interruption.
Mbi7 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data processing practices meet applicable local legal requirements.
In the event of a data breach affecting your personal information, mbi7 is committed to notifying impacted users within a reasonable timeframe as required by law.
Welcome to the Privacy Policy mbi7. This document is the official statement on how the mbi7 ("We", "Platform") collects, uses, discloses, stores and protects your personal information ("Personal Data") when you use the mbi7.ws website and all related services.
Your privacy is something we take very seriously at mbi7. As an online sports betting and casino platform serving Malaysian users, we understand the trust you place in us every time you register, make a deposit, or play on our platform. We do not take that trust lightly.
This Privacy Policy is to be read together with the Terms & Conditions mbi7 and our Responsible Gaming Policy. By using the mbi7 platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of our platform.
mbi7 collects various types of information to provide a safe, efficient and high-quality service to our members. The following are the main categories of data we collect:
2.1 Registration & Identity Information
2.2 Financial & Transaction Information
2.3 Technical & Device Information
2.4 Customer Support Information
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity & Contact | Account verification, communications | Contract, legal requirements |
| Finance & Transactions | Deposit/withdrawal processing, anti-fraud | Contract, legal obligations |
| Technical & Device | Security, analytics, platform improvement | Legitimate interest |
| Gaming Behaviour | Responsible gambling, recommendations | Legitimate interests, consent |
mbi7 uses personal data collected solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
mbi7 does not sell, rent or transfer your personal data to any third party for their own marketing purposes. However, we may share your information in the following limited and legitimate circumstances:
4.1 Required Service Providers
Mbi7 works with companies that help us deliver our services, including casino game providers (such as Evolution Gaming and Pragmatic Play), Malaysian payment processors, and cloud service providers. These companies are only permitted to use your data for purposes we specify and are bound by strict confidentiality agreements.
4.2 Legal Requirements
Mbi7 may be required to disclose your information to Malaysian authorities where mandated by law, court order or direction from a relevant regulatory body. This includes investigations into financial crime or money laundering.
4.3 Protection of mbi7's Interests
In cases of fraud, legal disputes or violations of mbi7's Terms & Conditions, we may need to share relevant information with legal counsel or relevant parties to protect our legal rights and interests.
mbi7 implements multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, alteration, disclosure or destruction:
While we take all reasonable precautions, no digital security system can be guaranteed 100% secure. In the event of an unforeseen data breach, mbi7 is committed to notifying affected users and taking appropriate remedial action promptly.
mbi7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the mbi7 platform. For more information on managing cookies in popular browsers, please refer to your browser's documentation.
Member personal data mbi7 stored on secure servers. Data retention periods vary depending on the type of information:
Once data is no longer required and the minimum retention period has elapsed, mbi7 will delete or anonymise the data securely in accordance with industry standards.
As a member mbi7 and as an individual protected under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights with respect to your personal data:
You have the right to request a copy of the personal data we hold about you. mbi7 will provide this information within 30 days of the date of request.
If your data is inaccurate or incomplete, you have the right to request a correction. You can update basic information via your mbi7 account profile settings.
Under certain circumstances, you may request the deletion of your personal data. However, such requests are subject to the data retention obligations we are legally required to comply with.
You may request mbi7 to restrict the processing of your data in certain circumstances, such as when you are disputing the accuracy of your data or are in the process of closing your account.
You have the right to receive the data you have provided to mbi7 in a machine-readable format for transfer to another service if desired.
You may object to the processing of your data for direct marketing purposes at any time. Requests will be processed within 7 business days.
To submit any request relating to the rights above, please contact the mbi7 privacy team mbi7 by email at privacy@mbi7.ws or via our 24/7 live chat on our website. mbi7 will respond to your request within the timeframe prescribed by law.
Platform mbi7 is intended for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
Should we find that personal data of a minor has been collected without the knowledge and consent of a parent or lawful guardian, mbi7 will take immediate action to delete such information and close the associated account.
Parents and guardians who believe that a child under their care has registered for or is using the mbi7 platform are urged to contact us immediately at support@mbi7.ws so that appropriate action can be taken without delay.
Platform mbi7 may contain links to third-party websites or services, such as casino game providers, sports news channels or other information sources. This Privacy Policy applies to the mbi7 platform only and does not cover the privacy practices of any third party.
Mbi7 is not responsible for the privacy policies or content of third-party websites. We encourage you to read the Privacy Policy of every website you visit before submitting any personal information.
mbi7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or changes in the way we deliver our services.
We will notify you of any material changes to this Privacy Policy through:
The "Updated" date shown at the top of this page indicates when this Privacy Policy was last amended. Your continued use of the platform mbi7 following any amendment coming into force will be deemed acceptance of the amended policy.
For any questions, clarifications or complaints regarding how mbi7 to handle your personal data, or to submit any privacy rights requests, please contact us through the following channels:
Mbi7 is committed to responding to all privacy-related enquiries within 7 working days. For more complex cases requiring in-depth investigation, we will keep you informed of progress within the same timeframe and provide a realistic estimated resolution time.